We are currently changing the way returns labels are issued to UK customers and therefore are unable to issue a physical copy with dispatched orders.
Please do not hesitate to email email@example.com if you would like a returns label and we can email one through to you.
Returns from within the United Kingdom are free.
For returns from outside the United Kingdom, please send your return via a trackable method, marking your package clearly as 'Returned Goods' to avoid delays at customs. Obtain a valid proof of postage and hold onto it until you receive your refund or exchange.
UK Shipments are currently subject to delays of 1/2 days due to Covid-19 restrictions. We apologise for any inconvenience this causes.
EU Shipments are currently subject to severe delays due to Covid-19 restrictions.
We apologise for any inconvenience this causes.
As of 01/02/2021, for any orders being shipped to the EU please be aware that you as the customer are responsible for settling import duty/customs duty and/or import VAT that may be applicable at delivery destination.